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Leadership Style and Its Influence on Employee Engagement in the Non-alcoholic Beverage Industry

Dieago Miller, Johnson & Wales University

Abstract

Effective leadership is often deemed essential to the daily operations of manufacturing (Muddle, 2020). In recent years, many researchers have found employee engagement has declined and is negatively impacting productivity, employee morale, and employee engagement. While leadership is widely acknowledged as a primary factor influencing employee engagement, not all leadership styles effectively establish and enhance employee engagement (Chandrasekara, 2019). No known studies have investigated the relationship between leadership style and employee engagement in the non-alcoholic beverage industry. The purpose of this quantitative study is to examine transformational, transactional, and laissez-faire leadership styles to see if there is a significant relationship to employee engagement. The study used a correlational research design to examine which leadership styles resulted in the highest and lowest levels of employee engagement. The Multifactor Leadership Questionnaire (Bass & Avolio, 1995) and the Gallup Q12 employee engagement survey collected data from 108 full-time hourly and salaried employees at two non-alcoholic manufacturing plants in North Carolina and South Carolina. Research results revealed employee engagement had strong positive correlations with transformational and transactional leadership styles but a negative correlation with laissez-faire leadership style. Similarly, transformational leadership ranked highest in employee engagement, while laissez-faire leadership was lowest. Given the advantages and disadvantages of each leadership style, organizations must determine which leadership style has a significant influence on job performance and employee engagement. This study can help senior leaders identify and develop training programs to teach and encourage specific types of leadership behavior beneficial to influencing employee engagement.

Subject Area

Business administration

Recommended Citation

Miller, Dieago, "Leadership Style and Its Influence on Employee Engagement in the Non-alcoholic Beverage Industry" (2022). Dissertation & Theses Collection. AAI29068015.
https://scholarsarchive.jwu.edu/dissertations/AAI29068015

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