Date of Award
1-16-2024
Document Type
Dissertation
Degree Name
Doctor of Business Administration (DBA)
First Advisor
Julie Bilodeau, D.B.A.
Second Advisor
Jennifer Ryan, Ed.D.
Committee Members
Julie Bilodeau, D.B.A.; Jennifer Ryan, Ed.D.; L. W. Hughes, Ph.D.
Abstract
What factors affect employees’ and job seekers’ employment decisions? Are these factors different for remote, hybrid, or in-person workers? There are many challenges in recruiting and retaining employees, especially in the times when the labor force demand has far exceeded the supply. The primary framework of the study was grounded on Herzberg’s two-factor theory with internal motivation factors and external hygiene factors as values employees considered as different workplace traits such as work-related conditions (Jehanzeb and Mohanty, 2018), leadership behaviors (Wells and Peachey, 2011; Vanderpyl, 2012), internal Human Resources practices (Gardner et al., 2011), and organization reputation (Baer et al., 2018; Theurer et al., 2018) in which employees valued in making employment decisions. However, during and post-COVID-19 Pandemic with work modalities being changed due to health and safety reasons as well as business needs created more challenges for organizations.
The focus of this quantitative descriptive study was to examine factors which affect employment decisions for remote, hybrid, or in-person employees and job seekers. The study was guided by the following research questions:
RQ1: What factors impact employment decisions (to join/stay with an organization) for employees and job seekers?
RQ 2: What factors impact employment decisions (to join/stay with an organization) for employees and job seekers depending on work modality (remote, hybrid, or in-person)?
The instrument used for the study was an adaptation of a survey tool modeled on previous research on motivators and hygiene factors by Smerek and Peterson (2007). For this study, a sample (n=366) demonstrating a well-distributed representation across various generations and all three work modalities was collected from a Qualtrics panel. The findings revealed that different motivators and hygiene factors affect employment decisions in different modalities, however, work itself, was the top factor all three work modalities participants considered as the most important factor affecting employment decisions.
Recommended Citation
White, Diana, "What factors affect employment decisions of employees and job seekers of different modalities: remote, hybrid, or in-person?" (2024). JWU Dissertations & Theses. 19.
https://scholarsarchive.jwu.edu/jwu_etd/19
