The Hospitality Industry’s Potential Exposure to Future Effects of Artificial Intelligence

Harsh Jaipuriya, Johnson & Wales University - Providence


Hospitality professionals need to think globally: Events and meetings don't have to be local anymore because attendees are more willing than ever to travel, and international venues are vying for more group business. Major city properties will begin to broaden their comp sets internationally. Events that previously stuck to top cities like New York, L.A., Berlin, and Hong Kong are now making friends with new markets.